how to fix a frozen iphone screen easily

Are you dealing with a black or frozen iPhone screen? There are a few steps you can take to fix it without losing all your data. If it gets to the point where you can’t turn your iPhone on or off, your first option is to force restart. In this article, we tell you how to fix a frozen iPhone screen.

how to fix a frozen iPhone

In most cases, this process should unlock you. Of course, it is possible that there are worse problems.

If the troubleshooting steps don’t work, you can always contact Apple Support.

Force Restart your iPhone

Forcing your iPhone to restart won’t delete any apps or data, so it’s a backup first.

The steps to force restart depend on your iPhone model.

For iPhone 12, iPhone 11, iPhone XR, iPhone XS, iPhone X, iPhone 8, or iPhone SE (2nd generation)

• Press and release the volume up button,
• press and release the volume down button,
• then press and hold the side button until the screen flips back.
• Release the side button when the Apple logo appears.

For iPhone 7

Press and hold the volume down button and the sleep/wake button at the same time.

Release the button when the Apple logo appears.

For iPhone 6s and iPhone SE (first generation)

Press and hold the sleep/wake button and the home button at the same time.

Release the button when the Apple logo appears.

If after a hard restart your iPhone won’t turn on or boot up, continue with the following steps.

Charge your iPhone

It is possible that charging your phone for a while can revive it.

For best results, plug your phone directly into the power adapter – avoid charging it wirelessly or plugging it into a computer’s USB port.

Allow it to charge for at least an hour, then try using it again.

If your iPhone still won’t work or is stuck on booting up, your next option is to update or reinstall iOS.

Reinstall iOS

As a last resort before contacting Apple Support, you can try updating or restoring iOS. This is a good option if your iPhone reboots well and can’t get past the Apple logo.

1. Connect the iPhone to the computer and start iTunes.

2. Put your iPhone into recovery mode by following these steps:

iPhone 8 or later:

Press and release the volume up button, press and release the volume down button, then press and hold the side button.

Hold down the side button until you see the recovery mode screen, which has a lightning link and the iTunes icon.

iPhone 7 or iPhone 7 Plus:

Simultaneously press and hold the volume down button and sleep / wake.

Hold the volume down button until you see the recovery mode screen.

iPhone 6s or earlier:

Simultaneously press and hold the Sleep/Wake and Home buttons.

Hold the Home button until you see the recovery mode screen.

3. When you see the option to restore or update your iPhone on your computer, click Update. iTunes will update the phone without deleting your apps and data. Do not choose to restore, which will delete all your data.

4. If the update doesn’t work, your last option is to select Restore. This option will restore your iPhone to its factory settings.

If none of these works, you can contact Apple Support Center