How to do factory reset Surface Pro 4 without BitLocker key

This article is about How to do factory reset Surface Pro 4 without BitLocker key. BitLocker is a useful feature in Windows, which allows users to easily encrypt drives.

And before proceeding, you can try to get the BitLocker recovery key from the link below before repeating the process.

https://account.microsoft.com/devices/recoverykey
https://onedrive.live.com/RecoveryKey

If you can’t get the key, you can try to restore the computer by downloading the recovery image above and creating a recovery USB on another computer.

How to do factory reset Surface Pro 4 without BitLocker key

Just go to the Microsoft website and sign in using your Microsoft account and select the device above that you want to reset.

Alternatively, without a Microsoft account, you can enter the serial number above to confirm and download. You will need a 16 GB USB flash drive formatted in FAT32.

Extract/extract the recovery zip from the formatted USB drive.

Image recovery surface
When you are ready and the reader is ready.

To reset from a USB recovery drive:

1. Make sure your Surface is turned off and turn it on (press and hold the power button for 30 seconds).

2. Insert the USB recovery drive into the USB port on your laptop.
3. Press and hold your volume down and power buttons. When the computer restarts, release the power button.
4. When the top logo appears, release the Volume Down button.
5. When prompted, select the desired language in the layout.

6. Choose an optional problem. Then select Reset your PC. When prompted for a recovery key, select Create this drive. Ignore this path

7. On the next screen, select Troubleshoot.

8. Select the target system you want to reset. This is the operating system currently installed on your Surface.

9. Select Yes to partition the drive, then select Next.

10. Select Just delete my files.

Just delete my files

11. Select Reset. The sign above will mean that the manufacturing process will begin. This process will take a few minutes, so make sure to allow enough time for the device to complete the process.
12. After the reset, you will be able to set up your surface as new.